Tropical Sailing LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a tour, or communicate with us.
- Information We Collect
We may collect the following information:
– First and last name
– Email address
– Phone number
– Booking details (date, time, number of guests, etc.)
– Payment information (processed securely through third-party providers)
– Any information submitted through forms, chat, or direct communication
- How We Use Your Information
We use your information to:
– Process and manage bookings
– Send booking confirmations and trip reminders
– Provide customer support
– Send service-related updates
– Improve our services and customer experience
We do not send marketing or promotional messages via SMS without explicit consent.
- SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Tropical Sailing LLC related to bookings, trip reminders, service updates, and customer support.
– Message frequency varies depending on your interaction with us
– Message and data rates may apply
– You can opt out at any time by replying STOP
– For assistance, reply HELP or contact us directly
We do not send unsolicited marketing or promotional SMS messages.
- SMS Consent & Data Protection
We respect your privacy regarding SMS communications:
– Your SMS opt-in data and phone number will **not be shared, sold, rented, or distributed to third parties for marketing purposes**
– SMS consent is used solely for communication related to your interaction with Tropical Sailing LLC
– After opting out, you will no longer receive SMS messages unless you opt back in
- Sharing of Information
We may share your information only in the following circumstances:
– With trusted third-party service providers necessary to operate our business (such as booking platforms, CRM systems, and payment processors)
– To comply with legal obligations, regulations, or lawful requests
We do **not** sell or share your personal information, including SMS opt-in data, for marketing purposes.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
- Data Retention
We retain personal information only as long as necessary to provide our services, fulfill bookings, comply with legal obligations, and resolve disputes.
- Your Rights & Choices
You have the right to:
– Request access to your personal information
– Request correction or deletion of your data
– Opt out of SMS communications at any time by replying STOP
- Third-Party Services
Our website and booking system may use third-party services (such as booking engines, CRM platforms, and payment processors). These providers operate under their own privacy policies, and we are not responsible for their practices.
- Cookies & Tracking (Optional but Recommended)
We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.
You can adjust your browser settings to disable cookies if preferred.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Information
If you have any questions about this Privacy Policy, please contact us:
Tropical Sailing LLC
801 Seabreeze Blvd, Fort Lauderdale, FL 33316
(888)489-6515